Inder Auto Industries
SIDECARS
Once a sidecar or Trailers ships from our factory Inder Auto Industries INDIA . they are not returnable. When it leaves our Factory it becomes your property. There are no exceptions. If a sidecar arrives and it is damaged for reasons other than damage by the shipping company we will replace damaged items at our discretion. Please note below that when the unit leaves our Factory damage claims due to the trucking company damage are your responsibility. We are acting as your agent when we book shipping for sidecars and as such will help you with the claim but are not responsible for it.
Our sidecar packed with Good Quality Wooden Crates
We DO NOT accept returns of any electrical item
Return Instructions
Email customer service at customerservice@indersidecar.in . We will need to know which items you are returning and the reason for the return.
We will process your return when the merchandise is received and inspected. and apply a refund using the payment method used in the original order.
Return Restrictions
For customer-initiated returns (except in cases of defective or erroneous items), return shipping costs are the customer’s responsibility. We cannot accept collect or COD packages. All sidecars are non-returnable for any reason.
Shipping Policies
As soon as any shipment leaves our facility or warehouse Inder Auto Industries is no longer responsible for the condition or location of the package or any damage that may have been inflicted on the package during the shipping process. Any issues with the package that are not a fault of Inder Auto Industries should be taken up with the carrier in the form of a claim. Inder Auto Industries is not responsible for filing this claim, the responsibility for filing a claim lies with the recipient, however, we will try to help you with it.
Terms and Conditions
By submitting your order you are offering to buy the goods at the price set out in the order. The contract between us will be concluded when we accept your offer by shipping the goods. We will not be obliged to supply the goods to you and no contract will exist between us until this point. You do not own the goods until we receive payment in full. All sales are final. Returns or refunds are only available as outlined above.
Privacy
What do we use your information for?
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, WE DO NOT GIVE YOUR DETAILS TO 3rd PARTIES. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Buyer Beware
I struggled about including this section because it is bad form to say anything bad about a competitor but finally decided that for the good of the sidecar industry it needed to be said. Buyer Beware wasn’t true in our small industry until recently. In the past, everyone sold quality units and gave honest advice.
More recently the reputable dealers and manufacturers have had to clean up behind a couple of companies who have poor quality units that don’t fit, don’t carry parts and have many very unhappy customers.
There are a couple of companies that sell units at an impossibly low price and claim that they will work on any motorcycle/scooter. Please do your homework about these companies and check their “non planted” customer reviews. Many times their customers end up with something that is all but unusable, missing parts, a worthless warranty that is impossible to collect on unless you chase the manufacturer overseas etc. There is no such thing as a sidecar that will safely work with every bike. There are considerations such as the power of the bike, size, weight of the bike and sidecar, etc. A reputable manufacturer or dealer will advise you openly and honestly about what will work for your application. If our sidecar is not a good fit for you we will do our best to refer you to a company that may have a product with fits your situation better. There is no obligation whatsoever for advice. Give us a call anytime. +91 8678 00013 or Email Sales@indersidecar.in
International Shipping
We ship to most countries Worldwide however our web store has limited shipping options for overseas shipping. Please email us at Sales@indersidecar.in or call at +91 86780 00013 and we will promptly get you a shipping quote. For International delivery time we take 4 to 7 business days and For Domestic Delivery time We take 4 to 6 Business Days .
Shipping Cost
Our shipping calculator works pretty well. Every now and again it will publish a shipping cost that seems high. If you think the shipping for your order seems too high, drop us a note at sales@indersidecar.in
We ship 6 days a week from our Factory Inder auto industries We do our best to process and ship your order quickly. If you haven’t heard from us with a tracking number within 2 business days feel free to drop us a line at Sales@indersidecar.in or call at +91 86780 00013
